Drivers and Manuals
Download Wifi Drivers: 
Online setup software: 
Fast Support: onebigvip@qq.com
whatsApp:+12819149993
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Installation Video tutorial In Youtube for N21 (Youtube video)
How to check hardware driver installed 
if it doesn't work,Pls contact us and give us chance to make it right.
Wifi driver Installation Step:
1.Plug the wifi adapter into computer and Check device manager.
After check the Device manager :
if no need to driver ,just follow step 4 to connect your wifi network.
if need to use setup.exe,follow step 2 to go head.
Step 2.Get the device files ready and double click "setup.exe"and run it in computer.
Step 3.Then follow up the steps to finish the installation.
Please restart the computer after finish the installation.
Step 4.Connect your PC to your wireless router,Click the wifi icon in the bottom-right corner,
Then it will pop up available network, Select the network you want to connect and click “connect”
and input your wifi network password,then setup is done.
(Normal wifi password is shown on the back of the router, or offer by your internet provider)
Note: if there is no built-in adapter, please click wifi icon and connect your network.
Tips: If your 5G signal is strong,your internet will be fast by connecting to 5G.
Otherwise you will get stable internet by connecting your router to the 2.4Ghz signal.
Online Setup Support
Online setup software:
1.Please Download online setup software and install it, Double-click the software.
2.After you Double-click ,The software New ID will come.
Please send ID to our website online chat on the bottom-right corner(Online Chat Now )
or send the software ID to our Email:onebigvip@qq.com or WhatsAPP or Text us：+1(281)-914-9993
(The below ID is just sample) we will do the online setup for you as soon as possible.
You can also use the teamveiwer .Here is the teamvewer download link: www.teamviewer.com After you Install the teamviewer ,
The software New ID and Password will come. Please send the software ID and Password to our email: onebigvip@qq.com
or you send us from our website online chat(www.ninepluswifi.com), we will do the online setup for you as soon as possible.
Customer Support
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Email:onebigvip@qq.com
Phone/Text/whatsApp:+1(832)715-3986 (SANA)
Phone/Text/whatsApp:+1(281)914-9993 (JOHN)
Phone:+1-888-991-1996(Toll Free)
Online chat: www.ninepluswifi.com
Online chat: www.ninepluswifi.com