FAQ

AC1300-solution for disconnecting (How to update my driver for AC1300?)

Because windows push a beta driver date 31/7/2025 ,this leads to continuoous disconnecting. 

Please follow this step to uninstall the 31/7/25 driver,and hide it install automiacally.  

If you don't know how to do it,please click the live chat with us.or call us +:1(888)991-1996 (Toll Free) or request a new model replacement.


Note:Step 5 is important (delete the driver software for the device first,Restart computer then all is ok, we recommend this 

stable driver:https://www.ninepluswifi.com/20170912.zip

2026 Latest driver: https://www.ninepluswifi.com/20260109.zip


1.First type" device manager " on the search bar and left-click it

6958c4d9205ac.png

2.Go to Network Adapters Category and left-click the arrow to expand it

6958c1ed9ad37.png

3.Find" Realtek 8812BU Wireless LAN 802.11ac USB Nic " and Right-click on it

6958c23d8d712.png

4.Go to" Properties ",and left-click on it , then left-click Driver and check Driver Date

If it is shown Driver Date :2025/7/31 (this date driver is not stable),Please left-click Uninstall Device

6958c26744a20.png

5.Please select Delete the driver software for this device and left-click Unistall

6958c2a3d5308.png

6.then left-click the icon (scan for hardware changes) on the device manager interface

6958c2df861d0.png

7.then go to Network Adapters Category and Repeat steps 3 to 4 and check the driver's date again,

Note: Only Driver Date :2025/7/31 is not stable, others driver date is stable.

6958c31042dc5.png


8.we don't want the windows to be updated on 31/7/2025 automatically again. So do next step

First let computer connect your internet again.

Download this tools: https://www.ninepluswifi.com/drivertools.zip

Double click this tools ,Click next

696e4bcf1bb24.jpg


If you cannot do it succesfully, please call us to support or email us to request a new model, we also can do online fix it for you.


Customer Support


62b5b7cb94364.png         62b5b8f872008.png

     whatsApp                                     Instagram

Email:onebigvip@qq.com

Phone/Text/whatsApp:+1(832)715-3986   (John)

Phone/Text/whatsApp:+1(408)457-4464 (Ayman)

Phone/Text/whatsApp:+1(281)914-9993   (Zihan)

Phone:+1-888-991-1996(Toll Free)

Online chat: www.ninepluswifi.com