FAQ

How do I get my wifi adapter to only work in 5G mode(AX1800)?

1.right-click on start button 62ec7a2af0a2e.png and select "Device Manager"

651c118fd839d.png


2.Go to Network adapters and Right click on Nineplus Wi-Fi 6/6E Wireless Lan Card

651c12d51c983.png


5.Click  "properties"

651c149447de4.png

then you can check the speed  again



Online Setup Support


1.Please Download online setup software and install it, Double-click the software.


2.After you Double-click ,The software New ID will come. Please send the software ID to our Email:onebigvip@qq.com 

or you send ID to our website online chat  on the bottom-right corner(chat with us)

(The below ID is just sample) we will do the online setup for you as soon as possible.

62d79cafb9889.png

You can also use the teamveiwer  .Here is the teamvewer download link:  www.teamviewer.com After you Install the teamviewer ,

The software New ID and Password will come. Please send the software ID and Password to our email: onebigvip@qq.com 

or you send us from our website online chat(www.ninepluswifi.com), we will do the online setup for you as soon as possible.



Customer Support


62b5b7cb94364.png         62b5b8f872008.png

  whatsApp                    Instagram

Email:onebigvip@qq.com

Phone/Text/whatsApp:+1(832)715-3986   (SANA)

Phone/Text/whatsApp:+1(281)914-9993   (JOHN)

Phone:+1-888-991-1996(Toll Free)

Online chat: www.ninepluswifi.com