Replacement
You just need email your Amazon ID and Shipping Name and Address, You will get new product in 2-3days.
Refund
We can refund you by paypal,amazon gift card, amazon shop at once.
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1:Q:Stop working for any reason A:Pls mail us address ,New pcs will reach you in 2days for Mac OS 10.15 driver link,Please email us,we will send you link and user manual ,for linux also. 2:Q:Disconnecting alwasy . A:Pls Change usb port or Plug again. or mail us for new pcs replacement(You will get in 2days ) 3:Q:Speed slow A:Pls connect 5G and let it connect 3-5mins and let it stable then you can test it again(still same,tell us ) 4:Q Online setup help A:Pls mails us, we will tell step to operate your laptop online setup adapter for you (very easy )
Customer Support
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Email:onebigvip@qq.com
whatsApp:+8613714591620
Phone:+1-888-991-1996(Toll Free)
Online chat: www.ninepluswifi.com
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